Who We Are
Tom Graffio first established Factotum in Westwood, California in 1970. He became the third generation of his family to be in the shoe repair business. Tom and his wife Daniele opened other stores in Irvine and Mission Viejo, then Factotum came to Laguna Beach in 1982.

Over the years they have developed their craftmanship and business practice to a high standard of quality. In March 2000, they returned to their store in Mission Viejo for the second Factotum store.  In 2002 they struck a partnership with Margeret's Cleaners in La Jolla to provide leather repair service to San Diego county through their location.  In 2003 they opened two stores, one in Yorba Linda and the second one in Newport Beach for a total of 5 locations in Southern California.

From the Latin, Factotum means "one who does the whole". As verstaile entrepreneurs, Tom and Daniele have added their own ingredients of professional expertise, high quality workmanship and reliability to their name.

Factotum has earned an excellent reputation in all the upscale boutiques and department stores from Los Angeles to San Diego, as well as with out-of-state stores and faithful customers who send their shoes and leather goods on a daily basis. It has made Factotum "the" place to come for the savvy leather owners who expect high skill and special care.

Contact us at: factotum@factotumleather.com
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